Pet Policy

We are a pet-friendly property and look forward to hosting your stay! We have dedicated pet-friendly rooms and welcome you to bring one dog, which may weigh up to 35 pounds. While our pet-friendly rooms are limited, we do offer accommodations with two queen size beds as well as one king size bed.

We have outlined our pet-friendly rules that consider the safety and enjoyment of both our guests and employees.

  • Pet-friendly rooms require a reservation. Accommodations are limited so please call well in advance.
  • Pet-friendly rooms require a daily, non-refundable $40 deposit.
  • Unauthorized pets in a non-pet friendly room will be charged a $250 service fee. This fee is non-refundable and non-negotiable.
  • Upon check out, if indications of a pet are excessive we will charge a non-refundable cleaning fee of $200.00.
  • When pets are left alone in a guest room, owners are required to kennel their pet.
  • Owners are required to have their pet on a leash at all times when they are out of the room.
  • Pets are not allowed on the casino floor.
  • Pet receptacles are located in two locations and for your convenience, bags are provided. You can find them between the two Mountain Lodge Towers as well as at the end of the Spa Towers parking lot. These areas are designated for your pets. When walking your pet around the ground, please clean up their “business” for the benefit of others.
  • Accidents can happen. Should something occur in our hotel rooms, please contact our front desk for assistance so we can provide cleaning solution and towels. Please DO NOT use guest room linens to clean up any accidents as additional charges will be applied to the guest account if this occurs.
  • Please note we reserve the right to ask that companion pets and/or service animals be removed from the property if they become disruptive to other guests, or if they exhibit any aggressive behavior toward other guests or employees.

Coeur d’Alene Casino Resort Hotel welcomes customers with disabilities and service animals are always welcome as per the rules defined under, American’s with Disabilities Act. “Service animals means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work or tasks performed by the service animal must be directly related to the handler’s disability.”  A service dog must be individually trained to perform work or tasks directly related to the handler’s disability. (Service animal as defined by the ADA, Title III, Subpart A 36.104 Definitions, July 2010.) All Service dogs are granted access by Federal and State Laws.

A Service dog is not required to wear something identifying it as such. However, most service dogs wear a vest/cape or harness identifying it as a service dog or dog guide. Service dogs may be of any size. Certification cards are not required. A vest or other identifying clothing is not required. Under the ADA, one may ask if the dog is a service dog and may ask what task the dog performs for the handler. One may ask if the handler has a disability, but may NOT ask what that disability is.

Therapy dogs, emotional support dogs, and companion dogs are NOT service dogs under the ADA. A therapy and emotional support dog provides a comfort to an individual in some fashion. Therapy and emotional support dogs are allowed in housing under the Fair Housing ACD (FHA), but are not permitted in public places as are service dogs.